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I wanted to express my sincere appreciation for your guidance and counsel during the negotiations related to the sale of our agency. As you know, I heard two of your presentations on Agency Mergers and Acquisitions at separate CIC Institutes a number of years back. I was impressed enough to retain your information sensing that you would be an excellent resource "if the day ever comes". Well, the day came quite unexpectedly in 2007 and proved to be a quality opportunity that we couldn't pass up.

My decision to give you a call last January was one of the best things I did during this process. I knew early on that I had made the right decision. I don't recall ever sending you an email without receiving an answer within 24 hours if not the ensuing 10 minutes All of your recommendations were right on the money and served to keep discussions with our prospective buyer (now owner) fruitful and productive.